Friday, January 31, 2020

Engage In Personal Development Essay Example for Free

Engage In Personal Development Essay 1.1 Describe the duties and responsibilities of own work role Job description 1.2 And 3.1 Explain expectations about own work role as expressed in relevant standards. Evaluate own knowledge, performance and understanding against relevant standards. A day in the life at my setting. Arriving at my setting each day I am required to sign in and note down the time. I put my bag in a safe and secure place so children cannot access. I check the message board and liaise with other staff members for any important updates. We have a child with a food intolerance so I informed the cook to make them aware the child was catered for at all meals during the day. My 1st hour was spent upstairs with the toddlers aged between 2 and 3 years. I then checked the planner to see what activities we had for that day. Today I set up the drawing table ensuring there was enough paper, crayons and chairs available for all the children present. I sat with the children whilst they joined in with the activity. Talking to the children about what they were doing and describing all the different colours, sizes, shapes etc. This was promoting their speech and language development and using creative skills too. Whilst supervising this activity I decided to complete a short observation on one of the children as she began to count and sing. I was interacting with all of the children trying to maintain interest. After a short while it was then time to tidy away all the equipment from the actives in which we encourage the children to help too. Once the room was tidy we decided to take the children outside in to the garden. Most of our toddlers are able to collect and put on their coats which we also encourage to do but some children are unable to achieve this at the moment. I helped to escort the children safely down the stairs ensuring they hold on to the rail and do a head count to make sure all children were present. I performed the outdoor risk assessment using the  daily check list. The children then are supervised using the toilet and washing their hands ready for lunch. I seat the children down at the tables ensuring they have cleaned their hands and they have adequate space to eat. I supply them all with a drink and we sing songs whilst the food is being dished out. I have prepared the child’s food separately who has the food intolerance ensuring they receive the correct meal . The child is also supervised eating to ensure they do not mix foods with the other children. Some children have not developed the skills to cut their own food so I will assist with helping them to do that. Ensuring the meals are cool enough I then give each child a meal and always remind them of good manners by saying â€Å"please† and â€Å"thank you†. If children do not like the meal or try to refuse it I will always encourage them to try it. If I am working alongside the babies the above applies except some of the babies are too young to feed themselves and have not yet developed those skills. Babies will also need help with bottle feeding. I would also prepare the bottle feeds following the nursery policy. Ensuring correct formula is mixed and all bottles have been sterilised. Back in the toddler room, a child was struggling with their food and looked like they was choking. I immediately helped the child by taking the food out of their mouth with my little finger. The child became distressed so I comforted them until they were able to return to their meal. Meal times are always supervised by all members of staff to help with any incidents like this. All meal times are recorded in the daily chart. This is where we write down what the child has eaten so we can relay this back to the parents/carers. When the children have finished their meal I help to clean the children up and get them ready for their afternoon sleep. I assist with the toileting and other members of staff will go through the nappy change routine. The children in the toddler room go to find their own sleep mats with the aid of their name and picture tag. Most children will remove their own footwear but again some have not yet developed those skills, so I will help. Some children have their own comforters which I put out for them and I help to get them off to sleep with gentle patting. Once the children are asleep, I ensure the room monitors are on and working, make sure the room temperature is ok and all the children have their own blankets and they are safe. I then record each child in the daily sleep chart. This chart is for ours and parents benefits. We record when they sleep and when they wake up. As some children are only allowed a certain amount of sleep, this will help us to know when we have to wake them up. I then check on the children in the sleep room every 10 minutes with the aid of a timer. When children wake from their afternoon sleep they are always asked to use the toilet. Some children are upset when they awake so I will always comfort them. The afternoon usually consists of taking the children outside for free play. I get all their coats bags etc together and help to put their coats on. On this occasion it was a nice sunny day so I applied their own sun cream following the nursery sun cream policy. I ensure they have sun hats and the sun cream is applied liberally. Before we go outside I take 4 children at a time down the stair and reiterate the importance of holding the hand rail. A head count is once again recorded and an outdoor check is done following the outdoor risk assessment. The toddlers are escorted outsi de counting each child as they go. They are shortly followed by the children/babies from the tiny room downstairs and they all play in the same garden. The children are supervised with in ratio. As its free play time, I leave the children to play but some children like me to join in with what they are playing with. Child A is playing with a dolls pram and child B is trying to take that away from them. I intervene and explain to child B â€Å"we do not take toys from our friends when they are playing with them, it’s not very kind†. Child B is upset so I took the child away and provided them with another toy to distract them from child A. This works very well and child B goes off playing happily alone with the other toy. Child A is also happy and also continues to play. Shortly after another incident happened where a child has fallen and bumped their head. As I comfort the child I asked another staff member to get a cold compress. This is applied to the child for 10 minutes whilst still trying to comfort the child. The head bump is not too bad and the child soon calms down and returns playing. I then completed an accident form following nursery policy. This is then signed by the parent when the child is collected. During the afternoon, parents/carers come to collect their children. I greet the parents and explain what their child has been doing throughout the day, taking the information off the daily record sheet. We usually have a short chat with the parents/carers about the child’s day and will also take interest in their day too. We have a good  relationship with our parents/carers and this also helps us to get to know the parents/carers and children too. After all the children have gone home, we tidy round and ensure the nursery is ready for the next day ahead. 2.1 Explain the importance of reflective practice in continuously improving the quality of service provided. The nursery setting is always changing is so many different ways. We have new children being welcomed in to the setting and then we have children going through different types of transitions. The service we provide must reflect the needs of the children and by constantly improving our services we can better meet the need of the children and support their development. By constantly reflecting on out practice we can assess where we may be lacking in skills or knowledge and we can update these regularly to keep our services up to date and as supportive to the children as possible. A good example on reflective practice is, we have a child that has developed an intolerance to milk, dairy products etc. We have briefed all staff members with information regarding lactose free diet for this child. We have a couple of children who have turned 2 years and have completed the transition u pstairs to the toddler room. This meant we have more babies downstairs in our tiny room and the room has been slightly equipped with more age relevant toys and equipment. If we did not reflect on this, it could hinder the development of the younger babies. Everyone makes mistakes – they are one way of learning. It is important not to waste your mistakes, so if something has gone wrong, make sure you learn from it. Discuss problems and mistakes with your supervisor, and work out how to do things differently next time. You can use reflective skills in order to learn from situations that have not worked out the way you planned. It is important that you consider carefully why things turned out the way they did and think about how you will ensure that they go according to plan next time. Talking to colleagues and supervisors is equally useful when things work out really well, as it is important to reflect on success as well as failure. If you reflect on why something worked, this will make it more likely that you can repeat it. Information taken from http://www.pearsonschoolsandfecolleges.co.uk/ 2.3 Describe how own values, belief systems and experiences may affect  working practices What we believe in, what we see as important and what we see as acceptable or desirable is an essential part of who we are. The way in which we respond to people is linked to what we believe in, what we consider important and what interests us. We may find we react positively to people who share our values and less warmly to people who have different priorities. As a professionals, we are required to provide the same quality of support for all, not just for those who share our views and beliefs. The key term here is Diversity – being different; people are unique according to their own background, culture, personality, race, any disability, gender, religion/belief, sexual orientation and age. 4.1 Identify sources of support for planning and reviewing own development. Personal development is to do with developing the personal qualities and skills that everyone needs in order to live and work with others, such as understanding, empathy, patience, communication and relationship-building. It is also to do with the development of self-confidence, self-esteem and self-respect. In my setting there is always support for planning and reviewing my own development. I have already opted to improve my skills and development with a couple of course due to start in December 2014. You need to have these goals in mind; †¢ What you are trying to achieve? †¢ How you are you going to achieve it? †¢ How you will be able to tell when you have achieved it? It’s also helpful to further your development by asking other team members, duty manager and managers. We have a fantastic team who are very helpful and are ready to give any help and advice to anyone who needs it. At my setting there are many text books, magazines and brochures with vital information I can look through if I feel need some extra information in a certain topic of interest to further my development. We also have regular appraisals to guide and encourage further development and to also discuss current work practice. I feel this is extremely important. This not only boosts self-esteem but also gives management a chance to reflect on your work practice and if there is any further development training needed. Ref: http://www.pearsonschoolsandfecolleges.co.uk

Thursday, January 23, 2020

The Plot against People Essay -- Creative Writing Expository Essays

The Plot against People Have you ever thought that the possibility exists that inanimate objects are in fact â€Å"plotting against people† in an effort to make our lives even more difficult than they actually are? In â€Å"The Plot against People,† Russell Baker, a newspaper columnist and humorist, adopts a wry view of the world in which he gives inanimate objects mischievous aims. As a class assignment, I was called upon to write my own version in the style of Baker. How often is it that we are late for work or school because we could not find our keys? On how many occasions have we humans been locked out of our dorms or houses and yet have our keys remain warm and cozy inside? These events are not isolated to one group of humans or to one state or even to one country. These strange ev...

Wednesday, January 15, 2020

Fast Food Industry Essay

â€Å"Fast food † this term was recognized in dictionary by Merriam-web star in year 1951 mostly we need small capital requirement to start a fast – food restaurant; small individually owned fast – food restaurant have become common throughout the world. Franchises are the part of restaurant chains which operations is to provide standardize food stuffs to the different locations for examples Pizza Hut, KFC, McDonald, Dunkin Donets, and many others. For starting any fast food business the capital requirement are relatively low than any other business. That is the reason all over the world individually owned fast food restaurant are increasing. The term fast food is use for which can be prepared and served quickly than other meal, minimum preparation time is considered for fast food, generally this term refers to food sale in restaurants and stores with low time preparation and served to customers in form of packaged for take away / takeout. This research was conduct to find out the factors for customer satisfaction. The feeling of pleasure and disappointment is known as Satisfaction. If the product was not satisfied person feelings then it will be dissatisfied, and if product satisfied person feelings after the use they will be satisfied. Customer is the key role in any business, without any customer it’s difficult to do business, and that the fact it’s the necessary work closely with your customer. Because customer can also create your business. Business runs though customer, without the customer there is no business. Satisfaction is an individual feeling of pleasure or the disappointment, if their expectation level meets, their level of satisfaction also increasing but if not then disappointment comes. Customer satisfaction is very important for every organization; either they are service sector or the private sector. It’s not every time to satisfy your customer. Since there are so many customers using products. And every customers uses it differently, take it differently, and speak it differently. The most dangerous part for any organization is word of mouth. You can’t stop every person’s mouth, even if you give your best of best, they still argue on your products which are not good for some time. Some customers likes your product and after use they speak good words for the product. But some use your product, and speak wrong word of mouth for the product. MAJOR PLAYERS. There are certain main players of fast food industries. Which are as follows. 1. McDonald corporation 2. Burger king 3. Wendy’s/Arby’s group 4. Starbucks corporation 5. Pizza hut 6. Dominos corporation 7. Yum! Brands, Inc 8. Popeye’s SWOT ANALYSIS Strengths: 1. Quick Service: – one of the biggest strengths of fast food is that it provides quick service. The biggest advantage of this is that it saves a lot of time. And in this modern world time is money hence quick service is the biggest strength. 2. Affordable: – Usually fast food is priced at a very affordable rate which starts from rupees 2. Though the prices are low in the fast food industry, the quantity is more and hence value for money. 3. Attraction: – The advertisements of fast food are very flashy and appealing especially to the youth and the younger generation. One of the most important people in the buying decision are the kids who are influenced by ads on TV who in turn influence their parents. Hence it boosts the sales. Weakness: Different Preferences: – India is a land of diversity. People in India have different preferences and taste. The fast food industry cannot cater to all the tastes and preferences of people. For e. g. some people eat Non – Veg and some don’t eat non – veg, thus creating a problem. Such problems have risen at KFC and McDonalds. Another difference in preference can be seen in the choice of the type of food. Some people prefer South Indian while some prefer North Indian. So a south Indian joint selling masala dosa , cannot start selling chole nature as per customers’ preference. 1. Lack of customization: – Fast food is usually pre-made and pre-packed and not fresh from the oven. So once the dish is made it cannot be altered according to the customer’s choice or preference. For e. g. a McDonalds burger is prepared much before the customer purchases it and he has to buy it as it is. Even if the customer wants the burger without onion or cheese still he has to purchase it due to lack of customization. 2. Unhygienic and unhealthy: – Most of the times though being tasty the oil content in fast food is very high. Hence people are now moving away from fast food. The fast food prepared is also unhygienic especially at the road side joints. Hence these are considered weaknesses to the fast food industry. Opportunities: 1. Growing nuclear families: – nowadays it is said to be the age of fast food. Parents and kids especially prefer fast food due to its quick service and for it’s satisfying appetite at affordable prices. This is a growing opportunity for the industry because families nowadays prefer eating out, rather than cooking at home. 2. Urban lifestyle: – The growth story of India is not limited to metro cities. Now it has also found its way into some rural areas and some semi – urban cities. Fast food joints are not a thing of big cities now. People in cities and towns are now having additional incomes in their pockets. Eating out now is a normal thing for the homely people in the semi urban areas. Threats: 1. Oppositions from various organizations: – Due to the various preferences in the food some opposition is received by the fast food industry. As reported in the papers organizations like PETA are opposing the use of beef fat in the items of McDonalds. There was also a huge hullabaloo when Kentucky Fried Chicken (KFC) was being introduced to India. This is a major threat to the fast food industry. 2. Location: – One of the major threats in India is from the location point of view. Fast food joints can’t be opened in certain locations even though there might be evidence of major consumer demand in the area. For e. g. A Hindu dominated area might pose a threat to joints serving beef related products since the cow is considered sacred to them. 3. Ready- to-eat: – Nowadays ready to eat products are more in demand in the market owing to the fact that consumers have to take minimum trouble in preparation out of which the results are healthy food, rich nutritional value, easy on pockets and higher value for money as compared to the foods available in a fast food joint. 4. Health Concerns: – Due to the low quality ingredients used in the majority of local fast food joints, the sanitation and the hygiene factors which are mostly not maintained, have given cause to various medical and other health related organizations and certain NGO’s who have taken it up to voice these issues and bring it to the attention of the general public. Thus directing the attention of the public to change the tastes to foods that are more hygienic and safe. Here canned foodstuffs stand to gain advantages. LITRETURE REVIEW. Customer Satisfaction: According to Zairi (2000) the feeling of pleasure and expectation fulfillment is known Satisfaction. If the product will not satisfied customer feelings they will be dissatisfied. and if product satisfied them after the use customer will be satisfied and become loyal to that product or brand. In other words customer satisfaction is goods or services which fulfill the customer expectation in terms of quality and service for which fulfill the customer satisfaction in terms of quality and services for which he paid. If customer satisfaction develops they will become loyal to that product and brand or their loyalty will be good for the company in the sense as a profit. Customer satisfaction is the part of marketing and play important , because if your customer is satisfied with your services or products, your position will be good in the market. Oliver (1981) describe in his study that customer satisfaction is the part of marketing and play important role in the market. In any organization satisfaction of customer is more important, because if your customer is satisfied with your services or products. Your position will be good in the market. In old times customers satisfaction was not too much important and people were not focused on the quality. But now a days competition is taught and customer is aware of all the products and companies due to education and learning environment and this is the reason that every business is concern to fulfill properly customers need and wants. Concerning all types of business organization customer satisfaction is the most important issue, and considered as most reliable feedback, for the excellence of any business organization (T .W . , 2001). Veloutsou (2005) describes in his study regarding customer satisfaction tangible products and services, there is a distinction . The distinction between tangible and intangible goods becomes coz different factors of customers satisfaction, and that is why they should be treated separate and distinct. Churcill (1982) customer satisfaction has overall reaction of expectation of consumption with a product or service on the base of perception, evaluation and psychological reaction. According to Kottler. (2000) satisfaction is the sum of attributes of products and services. Kurniawan (2010) customer satisfaction can change over the period of time, it is a dynamic process. The individual’s perception about the product’s or service’s performance leads to customer satisfaction Tat, Sook-Min , Ai-Chin, Rasli , & Hamid, (2011). Determinants of customer satisfaction: Huang (2011) promotions is different form of activities for attracting and getting attention of customer to purchase the product and services through personal selling and public relations, sales promotions and advertising. According to kurniawan (2010) promotion of product or services helps in the best way to builds relationship with customers, because everyone is looking for the best suitable deal for them. Athanasspoulos (2000) describe that customers want to see for what they are looking for. Myers (1998) promotion is reducing the feeling of guilt which is associated with the use of different product and service which result to customer satisfaction. Schefter (2000) another common factor which is useful for device customer satisfaction is website. Website is the advanced way use for the promotion, to aware the customer and satisfied them with offering vast array of functions and feature. Before making choice of product offering, potential customer has opportunity through website to make a detailed comparison Khatibi (2007). When information like discounted products travels in the public, could increase the level of customer satisfaction Kandampully (2002). Takeuchi (1983) quality is standard of something which consumer measure against the other different things; quality can be measured by giving grade, merit, attributes etc to the products and services. Consumer cannot differentiate between quality and its requirements. Service quality is evaluated when the out customer compare his/her perception and expectation of service delivery Gronroos (1984) By recognized the need of measures of service quality many researchers most often use service quality to measure customer satisfaction Zeithami (1985). For evaluating and estimating various dimension of service quality is the instrument accepted as standard Kurniawan (2010). Zeithami (1985) it is a scale with multiple items goods validity and reliability, many researchers use this instrument to understand and find the service expectation and consumer perception for improving the service quality. The expectation of the customer is important factor. The more service quality near to customer expectation more satisfaction and vice a versa Ayse Ozfer Ozcelik (1998). Customer satisfaction is reflected when he recognized the quality. While using the web, the (user interface) web is service and customer is user. They surf the internet retrieve the information and share the information when interact over the internet with others. The quality of internet service plays a greater role than service quality providing to the customers in other sectors, like hotel and hospital Kurniawan (2010). Schwager (2007) describe in his study that in the new millennium providing customers a unique experience is major key to capture the market and their heart and mind. Satisfaction or dissatisfaction is the consequences of customers consumption or experiences of services or expectation. Kurniawan (2010) Branding is one of the factor which has been identified repeatedly customer selection in selected product. Branding has impact on purchase decision of customers. The more a brand is succeeded in their earlier period the more value for its brand can be generated. Kuaniawan (2010) company formal introduction is today is branding. Brand is a set of guidelines or promise in customers mind. Brand is a product which adds other dimensions some way to differentiate it from other product Boukili (2008). Brand helps the customers the product and how he describe the company to others, opportunities can avail by branding. Branding by the American marketing association as a â€Å"Name†, sign, symbol or combination of them to identify and to differentiate the goods and services and seller, or from their competitors† . Lim (2010) customers ultimate satisfaction may have significant affect of atmosphere. Physical surroundings are helpful to create image in the mind of customer and to influence their behavior. Physical atmosphere of restaurant have the significant impact on the customer satisfaction. Lightning, furnishing, sent, music and different other atmospheric factors among them influence on customer satisfaction. Skinders(2009) there are millions of product in the world having different prices. Pricing a product is difficult thing to do. Prices are set according to the value of the product. Price from marketing mix Han (2009) state that one of the most flexible element that change quickly. In the literature of Khan (2011) marketing the most important factor indicated the customer satisfaction is price. Because the most of the customer estimate the value of the product or obtain service through price. Lim (2010) for the customer it is not necessary that a better quality can be better taste, If customer like the taste of food he/she will be willing to pay for it. Based on previous researches, in customer satisfaction and taste, there is a significant correlation found between them. Researchers found good taste of food have positive influence on customer satisfaction and it also increase the customer retention rate which is also depends on customers satisfaction. Therefore, restaurant focus on the taste of the food and services that has influences on customers satisfaction. RESEARCH FRAMEWORK Figure 1 influence show the theoretical framework of the study. There are two variables discussed in this study, i. e. independent and dependent variables. Customers satisfaction on fast food industry showing dependency on promotion, service quality, customer expectation, Brand, Physical Environment, Price and Taste of the product. Independent VariablesDependent Variable.

Tuesday, January 7, 2020

Gender Inequality in Modern Society - 1573 Words

This study deals with gender inequality in the modern society and looks at the difficulties women face when they strive for equal success as their male counterparts. About seventy-five percent of the jobs in well-paid professions are held by men and even if women are able to get equal jobs they are still paid considerably less . The central question posed is, are there any differences in the aspirations and career goals between males and females? However, in order to fully understand stereotypical social values about sex-roles in our society, an analysis of the broader context, in terms of the findings of the research of experts in the field, is needed. Thus, this Literature Review discusses the research on gender discrimination in the†¦show more content†¦Added to this is the concept of smaller families and longer life expectancy. These concepts give women more freedom and choice to plan and prepare for such eventualities. Astin is a contrary opinion, however, as she has st ated that the basic need for survival, pleasure and contribution motivate humans to seek employment. Economic conditions, a sense of devaluation of the domestic, and a desire to find self-fulfillment drive majority of the women into the job market. Various suggestions have been put forward to explain the reason why women are driven to the workforce. Changing economic conditions may have driven women into the labour market, but after being in the workforce for a few decades they realize that paid employment along with satisfying their basic financial needs, also fulfills their individual needs of independence, provides them with a greater control of environment, and enables them to contribute more meaningfully to societal and personal needs. The challenge of work that is valued by the society, gives them a sense of achievement, and a realization of self-worth. This gain of self-esteem in large part is instrumental in satisfying their pleasure and contributory needs. Recent studies of females in professional employment of Nancy Betz, physiologist from University of Minnesota, have shown that men andShow MoreRelatedGender Inequality in Modern Hong Kong Society9403 Words   |  38 PagesThe Title Gender Inequality In Modern Hong Kong Society. 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